FAQ
Frequently Asked Questions
How do I choose my size?
Please check our Sizing Guide. If you’re still unsure, email us at lilybeautyact@gmail.com and we can help you choose the best fit.
What is included with each order?
Every set includes a complimentary nail application kit:
- 1 sheet sticky tabs
- 1 nail glue
- 1 nail file
- 1 alcohol wipe
- 1 cuticle tool
- 1 buffer
How long does processing take?
Orders are usually prepared within 2–5 business days.
How long does shipping take?
We currently ship within Australia only.
- Standard shipping: 2–6 business days after dispatch
- Express shipping: 1–3 business days after dispatch
Do you accept returns or exchanges?
Due to hygiene reasons, we do not accept returns or exchanges for change of mind.
What if my order arrives damaged or incorrect?
Please contact us within 7 days of delivery at lilybeautyact@gmail.com with your order number and clear photos.
Are the nails reusable?
With proper application, removal, and care, press-on nails can often be reused.
How can I contact you?
You can email us at lilybeautyact@gmail.com. We usually reply within 1 business day.